Privacy Policy

Information We Collect

When you use 11ic, we collect both personal and non-personal information to enhance your experience on our platform. The types of data we collect include:

• Personal Information: This includes details such as your name, email address, contact number, date of birth, and payment information. We gather this data during the account registration process and when you engage with our services, such as making deposits or withdrawals.
• Non-Personal Information: We may collect technical data such as your IP address, browser type, device information, and browsing activity on our website. This helps us optimize the performance of our platform and improve user experience.

How We Use Your Information

The information we collect is used for the following purposes:

• Account Management: We use your personal details to create and maintain your account, process payments, and provide customer support when needed.
• Service Improvement: Non-personal data is used to enhance the functionality and security of our website. This includes monitoring traffic patterns, fixing technical issues, and ensuring smooth operation.
• Communication: With your consent, we may send you promotional materials, updates about new features, and information on bonuses or offers. You can opt-out of marketing communications at any time.
• Legal and Regulatory Compliance: We are required to use your personal data to comply with applicable laws and regulations. This includes verifying your identity and preventing fraudulent activities.

Data Protection and Security

At 11ic, we employ advanced security measures to protect your personal information. These include encryption, firewalls, and secure data storage systems to ensure that your data is safe from unauthorized access or breaches. We regularly update our security protocols to stay ahead of potential risks.

Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:

• Service Providers: We work with trusted third-party partners to deliver certain services, such as payment processing and customer support. These providers are bound by strict confidentiality agreements and only use your data as necessary to provide their services.
• Legal Obligations: We may disclose your information if required by law or if necessary to protect our legal rights, prevent fraud, or ensure the safety of our users.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences, track your activity on our site, and offer personalized content. You can manage your cookie settings through your browser, but disabling cookies may limit some features of the site.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This may include keeping records to comply with legal obligations, resolve disputes, or enforce our agreements. Once the retention period has expired, your data will be securely deleted or anonymized.

Your Rights

As a user of 11ic, you have the following rights regarding your personal data:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: If any of your data is inaccurate or incomplete, you have the right to request corrections.
• Deletion: You can request the deletion of your personal information in certain circumstances, such as when the data is no longer needed for the purposes it was collected.
• Restriction: You can ask us to restrict the processing of your data in specific cases.
• Data Portability: In some instances, you may request that we transfer your personal information to another organization.

To exercise these rights, please contact our support team at the details provided below.

Third-Party Links

Our platform may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party platforms you visit through our site.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of our services after changes are made constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact our customer support team. We are here to assist you and ensure your data is handled with the utmost care and respect.